Author: Aditi Tyagi
Today?s business grows with communication. Whether for survey, purchase or maintenance of a product, one needs communication media. For a business firm to grow, it is quite essential to maintain a seamless communication channel since it reduces the chances of missing out important business calls. For a small organization, building a large flawless communication channel is a big deal since it involves huge investment. Moreover, the setup, installation and maintenance of the system are also important matters of concern since all this needs to be performed by skilled personnel. Thus, a huge capital and operational investment is required for building this channel. Small organizations do not have so much to invest since at the growing stage, they need to be more focused on the core business functionality.Hosted PBX VoIP turns out to be a feasible option at this stage.
Hosted PBX is a third-party hosted service in which the PBX equipment is maintained off-site by the service provider and a part of the server is rented to a business firm for carrying out its operations. This saves the cost and time involved in the setup and maintenance of the equipment and a seamless business communication channel with an easy interface is provided for use.This service is beneficial for growing organizations since the system is scalable and the organizations are free to increment or decrement the number of extensions as per the business requirements.This system eliminates the need for additional equipment and can be integrated with the existing system. The issue that rises after the setup of this system is that of calling costs. If a business firm needs to spread its business globally, it needs to call internationally as well. Using the traditional PSTN system would drastically increase the monthly telephony expenditure. Using Hosted PBX VoIP for this purpose turns out to be a feasible solution.
VoIP is a set of communication protocols, methodologies or techniques that are involved in the delivery of voice communications and multimedia services over an IP network, such as Internet. VoIP is a packet-switched network which transfers voice or data over the internet in the form of packets and then integrates those packets at the receiver end. Although this service can be integrated with the traditional PSTN lines by using ATA, the use of VoIP phones is beneficial. Communication over IP network is digital in nature. VoIP technology uses digital signals whereas if using the PSTN lines, the analog signals are converted to digital signals via an ATA. PBX services integrated with VoIP offer many benefits to your business communication channel such as:
- Your annual telephone bills can be reduced up to 80% of their value while using traditional system.
- A number of protocols concerned with the data link layer and the network layer ensure a good Quality of Service.
- VoIP data is encrypted while transmission over the network to ensure the confidentiality and integrity of the data that is transmitted.
- Caller ID feature is provided by most of the providers and this feature is essential to note where the call is coming from.
- The various smart calling features such as call return, call hunt, call parking, Interactive Voice Response, DID, moving numbers, etc. are provided with the Hosted PBX service
- Ease of use since the system is maintained off-site and is managed by the service provider.
- Reduces cost and complexity involved in the setup of the hardware.
- Business Phones come integrated with various features at quite reasonable rates.
Hosted PBX VoIP is quite beneficial for business organizations since the entire communication channel is integrated and set ready for use. Virtual PBX is a cost-effective business communication solution that offers seamless services at an affordable price. The challenges such as security, integration with the traditional phone system and Quality of Service are easily overcome. So, this system offers a completely integrated package to boost your business communications.
Article Source: http://www.articlesbase.com/voip-articles/hosted-pbx-voip-boosts-your-business-communications-5800091.html
About the Author
Aditi Tyagi, a VOIP Expert at ?The Real PBX?, which provides Small Business PBX for small and medium business enterprises. The Real PBX is a pioneer in providing Hosted PBX that deliver business class voice quality, real time customer assistance, scalable office Business Phone system, Virtual PBX, IP PBX and more. Their enterprise class Hosted PBX VOIP?include top notch features like Unified Communication.
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